Quick Comparison
| Firm | Founded / Tenure & Credentials | Services & Specialties | Geographic Focus |
|---|---|---|---|
| Parker & Sons | Continuous operation since 1974 (52 years), traces dedication to "Grandpa Parker" founding-era values; legal entity Environmental Conditioning, LLC dba Parker and Sons; five Arizona ROC licenses (#152654, #152656, #233298, #258885, #300696); Trust Certified across all employees; NATE-certified technicians; BBB A+ rating with two BBB Torch Awards for Business Ethics; Voted #1 Residential Service Company by Consumers in Ranking Arizona for 14 years; Angi Honor Roll Member; Congressional Recognition from U.S. House of Representatives; Industry Leader of Arizona award | Air conditioning, heating, plumbing, drain and sewer, electrical, water quality, insulation, commercial services across all categories; 24/7/365 service with no extra charge for nights, weekends, or holidays | Phoenix HQ (3636 East Anne Street, Suite A, Phoenix, AZ 85040); Phoenix metropolitan area plus Tucson location |
| Donley A/C & Plumbing | Continuous family operation since 1976 (49+ years), founded by Jim Donley with a single service truck; second-generation succession to son Mike Donley as company President; BBB Accredited since October 1, 1976; five Arizona ROC licenses (#053957, #087142, #069024, #249210, #265197); Electric League of Arizona member; Arizona Heat Pump Council member; over 50 employees with 120+ hours of continuing training per year per technician; 50th Anniversary recognition badge | HVAC (installation, repair, maintenance), heating systems, air conditioning (including ductless mini-split), plumbing repair, water heaters (gas, electric, tankless, heat pump), drain cleaning, hydro-jetting, sewer line services (including trenchless), camera inspections, leak detection, piping and repiping, fixture installation, gas lines, sump pumps, water filtration, water softeners, commercial services | North Phoenix HQ (11062 North 24th Avenue, Phoenix, AZ 85029); 22-community Valley-wide service area covering Ahwatukee, Anthem, Arcadia, Biltmore, Camelback East Village, Carefree, Cave Creek, Chandler, Fountain Hills, Gilbert, Glendale, Goodyear, Mesa, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Surprise, Tempe, Tolleson |
| Robins Plumbing, Inc. | Continuous family operation since 2004 (22 years), founded by Stephanie Robins (President and Owner) with co-founder Brian; Arizona ROC License #203677-K77; BBB A-rated; "Phoenix Magazine 2025 Best of the Valley" recognition; locally owned and operated; women-led plumbing operation | Residential and commercial plumbing, 24/7 emergency service, drain cleaning, water heater repair and replacement (electric, tankless, hybrid, gas options), garbage disposal services, gas line work, sewer inspection and repair (including trenchless), backflow prevention, jetting services, faucet repair, flood restoration, water treatment systems, slab leak detection, property maintenance, whole home repipe | 2802 North 37th Avenue, Phoenix, AZ 85009; three-region Valley coverage with West Valley line (623-486-4657), Central Valley line (602-441-3369), East Valley line (480-907-6418) covering Buckeye, El Mirage, Surprise, Peoria, Goodyear, Glendale, Youngstown, Litchfield Park, Dysart, Tolleson plus Phoenix plus Tempe, Mesa, Scottsdale, Chandler, Fountain Hills, Gilbert, Apache Junction, Paradise Valley, Cave Creek |
| ACE Cooling, Heating, Plumbing and Electrical | 1994 (32 years); veteran-operated family-owned home services; Phoenix-area community ties since founding | AZ Registrar of Contractors plumbing, HVAC, and electrical classifications; BBB Accredited; veteran-owned designation | Phoenix metro base; Phoenix plus Glendale, Peoria, Surprise, Mesa, Tempe, Chandler, Gilbert, Scottsdale, Paradise Valley, Cave Creek, Goodyear, Avondale, Sun City |
1. Parker & Sons
- Address: 3636 East Anne Street, Suite A, Phoenix, AZ 85040
- Phone: (602) 344-9027
- Hours: Open 24/7, 365 days a year (no extra charge for nights, weekends, or holidays)
- Founded: 1974 (52 years of continuous operation across the Phoenix metropolitan area)
- Founder Reference: “Grandpa Parker” (the firm’s published material traces operating values to the founding-era principles of Grandpa Parker)
- Legal Entity: Environmental Conditioning, LLC dba Parker and Sons
- Arizona ROC Licenses: #152654, #152656, #233298, #258885, #300696
- Credentials: Trust Certified across all employees; NATE (North American Technician Excellence) certified technicians; State of Arizona licensed plumbers; BBB A+ rating; two BBB Torch Awards for Business Ethics; Angi Honor Roll Member; Voted #1 Residential Service Company by Consumers in Ranking Arizona for 14 years; Congressional Recognition from U.S. House of Representatives; Industry Leader of Arizona award; Nextdoor Neighborhood Favorite
- Service area: Phoenix metropolitan area plus Tucson location
- Website: parkerandsons.com
Continuous Operation Since 1974 With Five-Decade Recognition Stack
Parker & Sons has operated continuously since 1974 in the Phoenix metropolitan area, with the firm’s published material tracing the operating values to “Grandpa Parker” as the founding-era principles support. The 52-year service zone spans the full Phoenix building stock evolution from the mid-1970s pre-air-conditioning-saturation era through the postwar Sun City retirement-community expansion, the 1980s-1990s East Valley tract development across Mesa and Tempe, the 2000s outer-suburban expansion through Anthem and Verrado, and the contemporary luxury renovation cycle across Paradise Valley and Scottsdale. The 3636 East Anne Street headquarters in South Phoenix places the firm geographically within the Sky Harbor International Airport corridor, which routes daily-dispatch reach across the Valley including downtown Phoenix, Tempe, Mesa, and the I-10 east-west corridor. The 24/7/365 operating stance with explicit “no extra charge for nights, weekends, or holidays” pricing distinguishes Parker & Sons from typical hourly-premium emergency plumbing pricing models in the Phoenix market.
Five-License Arizona ROC Stack Plus Trust Certified Profile
Parker & Sons holds an particularly broad five-license Arizona Registrar of Contractors stack: ROC #152654, ROC #152656, ROC #233298, ROC #258885, and ROC #300696. The Arizona Registrar of Contractors (ROC) administers contractor licensing across the state through category-specific classifications (residential dual builder KB-2, commercial dual builder B-2, residential plumbing CR-37, residential heating and air CR-39, commercial plumbing C-37, commercial mechanical C-39), and the five-license profile reflects Parker & Sons’ breadth across plumbing plus HVAC plus electrical plus residential and commercial work. The Trust Certified credential extends across all employees, underpinning the firm’s customer-facing operating standard. NATE (North American Technician Excellence) certifications cover the HVAC technician credential profile, with NATE certification representing the industry-standard third-party HVAC technical-competence credential beyond baseline state licensing. The legal entity structure (Environmental Conditioning, LLC dba Parker and Sons) reflects the contemporary ownership organization while preserving the firm’s brand continuity across the 52-year operating history.
BBB Torch Award Plus Ranking Arizona Fourteen-Year Recognition
Parker & Sons holds a BBB A+ rating supplemented by two BBB Torch Awards for Business Ethics, grounding the firm’s third-party-recognition profile across the broader Arizona business community. The Ranking Arizona Voted #1 Residential Service Company by Consumers recognition extends across 14 consecutive years, producing an remarkably deep consumer-recognition track record that distinguishes Parker & Sons from competitors with shorter recognition histories. The Angi Honor Roll Member status, the Nextdoor Neighborhood Favorite designation, the Congressional Recognition from the U.S. House of Representatives, and the Industry Leader of Arizona award round out the recognition stack. The combination of the 52-year continuous tenure window, the five-ROC-license credential stack, the Trust Certified plus NATE technician certifications, and the multi-award third-party recognition profile forms a credential profile that few Phoenix plumbing-and-HVAC operations reach across all four dimensions simultaneously.
Phoenix-Plus-Tucson Service Footprint With 24/7/365 Operating Hours
Parker & Sons operates from the 3636 East Anne Street headquarters in South Phoenix with an additional Tucson location, producing a Phoenix-plus-Tucson working radius that extends the operating reach across the two largest Arizona metropolitan areas. The 24/7/365 operating-hours profile with explicit no-extra-charge pricing for nights, weekends, and holidays places the firm’s emergency-response positioning. Beyond the residential plumbing scope, the published service stack covers heating, air conditioning, drain and sewer, electrical, water quality (water softeners, reverse osmosis, water testing), insulation (attic insulation, removal, air sealing), and commercial services across all categories. The whole-home capability means a single Phoenix homeowner can route plumbing repipe plus HVAC replacement plus electrical panel upgrade plus water-softener installation through one operating team, removing the typical specification friction between trades on comprehensive home renovation projects.
Whole-Home Service Stack Including Insulation and Garage Renovation
The Parker & Sons service stack extends beyond traditional plumbing-and-HVAC into water quality, insulation, and garage renovation work. The water quality scope covers softeners, reverse osmosis systems, and water testing, addressing the Phoenix-specific hard-water profile where Salt River Project (SRP) and Central Arizona Project (CAP) source-water blends produce moderate-to-high mineral content across the Valley municipal water distribution system. The insulation scope covers attic insulation, insulation removal, and air sealing, addressing the Phoenix-specific energy-efficiency profile where summer cooling loads (110°F+ peak temperatures) drive substantial residential energy consumption that proper attic insulation reduces. The garage renovation scope rounds out the home-services profile, with the integrated trade capacity supporting whole-property project specification rather than category-isolated service work.
2. Donley A/C & Plumbing
- Address: 11062 North 24th Avenue, Phoenix, AZ 85029
- Phone: (602) 698-8912
- Hours: Monday through Sunday, 7:00 AM to 7:00 PM (7-day operation)
- Founded: 1976 by Jim Donley (with a single service truck)
- Current President: Mike Donley (son of founder Jim Donley; second-generation succession)
- Operating Since: 1976 (49+ years of continuous family operation)
- BBB Accreditation: Since October 1, 1976 (BBB Accredited Business status held continuously since the founding year)
- Arizona ROC Licenses: #053957, #087142, #069024, #249210, #265197
- Credentials: Electric League of Arizona member; Arizona Heat Pump Council member; over 50 employees; 120+ hours of continuing training per year per technician; 50th Anniversary Silver badge recognition
- Service area: 22-community Valley-wide service across the Phoenix metropolitan area
- Website: donleyservice.com
Founder-to-Son Family Succession Since 1976
Donley A/C & Plumbing has operated continuously since 1976, when Jim Donley founded the firm with a single service truck. The second-generation succession runs to Mike Donley as company President, rooting continuous family ownership across nearly five decades. The 49+ year service zone spans the full Phoenix metropolitan area expansion from the mid-1970s pre-MSA-formation era through the 1980s-2000s East Valley and West Valley tract development, the 2008-2012 housing-market reset, and the contemporary 22-community Valley-wide residential and commercial service market. The BBB Accredited Business status dating to October 1, 1976 frames a third-party-verification continuity that matches the firm’s founding date exactly, producing a credential profile where the regulatory and consumer-protection recognition stretches across the entire operating history without gap.
Five Arizona ROC Licenses Plus Trade Association Membership
Donley operates under five Arizona Registrar of Contractors licenses: ROC #053957, ROC #087142, ROC #069024, ROC #249210, ROC #265197. The five-license profile reflects the firm’s category breadth across HVAC plus plumbing plus residential plus commercial work, with the lower-numbered licenses (053957, 069024, 087142) consistent with the firm’s mid-1970s founding era and the higher-numbered licenses (249210, 265197) reflecting subsequent category-expansion ROC additions. Beyond the underlying ROC license stack, Donley holds Electric League of Arizona membership and Arizona Heat Pump Council membership, placing the firm’s trade-association affiliations across the electrical-contractor and HVAC-specialty communities. The BBB Accredited Business status since 1976 supplements the underlying state licensing with continuous third-party verification.
North Phoenix Headquarters Plus Twenty-Two Community Valley-Wide Coverage
Donley operates from 11062 North 24th Avenue in North Phoenix, with the headquarters position shaping daily-dispatch reach across the 22-community Valley-wide named service area. The published service area covers Ahwatukee (south Phoenix), Anthem (far north Valley), Arcadia (central Phoenix), Biltmore (north central Phoenix), Camelback East Village (central Phoenix), Carefree (north Valley), Cave Creek (north Valley), Chandler (East Valley), Fountain Hills (East Valley), Gilbert (East Valley), Glendale (West Valley), Goodyear (West Valley), Mesa (East Valley), Paradise Valley (north central), Peoria (West Valley), Queen Creek (far East Valley), Scottsdale (East Valley), Sun City (West Valley), Surprise (West Valley), Tempe (central Valley), and Tolleson (West Valley). The 22-community footprint distinguishes Donley from neighborhood-secured Phoenix plumbers, with the breadth supporting both Sun City retirement-community service work and the East Valley luxury-residential renovation cycle through one operating dispatch model.
3. Robins Plumbing, Inc.
- Address: 2802 North 37th Avenue, Phoenix, AZ 85009
- Phone Numbers:
- West Valley: (623) 486-4657
- Central Valley: (602) 441-3369
- East Valley: (480) 907-6418
- Founded: 2004 (22 years of continuous operation)
- Founders: Stephanie Robins (President and Owner) with co-founder Brian
- Operating Status: Family-owned and operated, women-led plumbing operation
- Arizona ROC License: #203677-K77
- Credentials: BBB A-rated; “Phoenix Magazine 2025 Best of the Valley” recognition
- Service area: Three-region Valley coverage spanning West Valley, Central Valley, and East Valley
- Website: robinsplumbing.com
Family Operation Since 2004 With Women-Led Leadership
Robins Plumbing, Inc. has operated continuously since 2004 under Stephanie Robins as President and Owner, with co-founder Brian rounding out the founding partnership. The 22-year service zone spans the post-2004 Phoenix tract development boom (the East Valley and West Valley master-planned communities of Estrella, Anthem, Verrado, and the Queen Creek expansion), the 2008-2012 housing-market reset, the 2015-onward recovery cycle, and the contemporary Valley-wide residential and commercial service market. The women-led plumbing operation profile distinguishes Robins from male-owner-default plumbing competitors, with Stephanie Robins’s leadership supporting a leadership profile that the Phoenix Magazine 2025 Best of the Valley recognition has validated through third-party editorial review.
ROC #203677-K77 Plus Phoenix Magazine Recognition
Robins Plumbing operates under Arizona ROC License #203677-K77, positioning the firm’s regulatory-credential foundation. The K77 classification suffix on the ROC number reflects the Arizona ROC’s category-specific licensing structure (plumbing contractor classifications run through specific letter-and-number codes). The BBB A-rated status supplements the underlying state license with third-party consumer-protection recognition. The Phoenix Magazine 2025 Best of the Valley recognition positions the firm’s editorial-credibility profile within the Phoenix metropolitan media community. The combination of the 22-year service history, the ROC license, the BBB A-rating, and the Phoenix Magazine recognition creates a credential profile that distinguishes Robins from newer Phoenix plumbing competitors without comparable third-party recognition.
Three-Region Valley Coverage With Region-Specific Phone Lines
Robins Plumbing operates a distinctive three-region service-coverage model with region-specific phone numbers for the West Valley (623 area code), Central Valley (602 area code), and East Valley (480 area code). The West Valley line covers Buckeye, El Mirage, Surprise, Peoria, Goodyear, Glendale, Youngstown, Litchfield Park, Dysart, and Tolleson. The Central Valley line covers Phoenix proper. The East Valley line covers Tempe, Mesa, Scottsdale, Chandler, Fountain Hills, Gilbert, Apache Junction, Paradise Valley, and Cave Creek. The three-line working framework roots region-specific dispatch routing across the Valley, with the West Peoria Avenue base position in the Sahuaro Ranch corridor placing the firm geographically within the West Valley dispatch corridor. The 24/7 emergency service availability completes the operating-hours profile.
4. ACE Cooling, Heating, Plumbing and Electrical
- Address: 5029 East Sunrise Drive, Phoenix, AZ 85044
- Phone: (602) 932-5717
- Hours: Monday through Sunday; 24/7 emergency service
- Founded: 1994 (32 years; serving the Phoenix area for more than 30 years)
- Operating Model: Veteran-operated, family-owned home services business with strong Arizona community ties
- Service categories: Plumbing, HVAC (cooling and heating), and electrical service across residential and commercial markets
- Arizona ROC Licenses: Multiple ROC classifications across plumbing, HVAC, and electrical scope
- Credentials: BBB Accredited; veteran-owned operating designation; mission-driven community-service model
- Service area: Phoenix metropolitan area (Phoenix, Glendale, Peoria, Surprise, Mesa, Tempe, Chandler, Gilbert, Scottsdale, Paradise Valley, Cave Creek, Goodyear, Avondale, Sun City)
- Website: acehomeaz.com
32 Years of Veteran-Operated Family-Owned ACE Operation
ACE Home Services has provided the Phoenix area with residential and commercial cooling, heating, and plumbing services since 1994. Across 32 years of continuous operation, the firm has served the people of Arizona with quality service rooted in veteran-operated, mission-driven community ties. The firm operates as a family-owned business with strong commitments to Phoenix-and-Arizona-community service across more than three decades.
Phoenix Metro Operating Base With Multi-Trade Reach
ACE Home Services operates from a Phoenix metro base. The position enables rapid dispatch across Phoenix plus Glendale, Peoria, Surprise, Mesa, Tempe, Chandler, Gilbert, Scottsdale, Paradise Valley, Cave Creek, Goodyear, Avondale, and Sun City. Multi-trade service depth covers cooling, heating, plumbing, and electrical work for residential and commercial customers, supporting integrated home-services dispatch through one operating team.
AZ ROC Multi-Trade Plus Veteran-Owned Status
ACE Home Services operates under Arizona Registrar of Contractors classifications across plumbing, HVAC, and electrical scope. Veteran-owned and operated status provides additional verification for federal and state veteran-business preference programs. BBB Accreditation provides third-party reputation verification. The 32-year continuous family-owned operation supports a verifiable compliance record.
Reference Notes
Phoenix plumbing licensing runs through the Arizona Registrar of Contractors (ROC). Category-specific classifications cover residential dual builder KB-2, commercial dual builder B-2, residential plumbing CR-37, residential heating and air CR-39, commercial plumbing C-37, commercial mechanical C-39, plus the K77 plumbing-specialty suffix. Multi-license stacking is common at scale. Parker & Sons holds five ROC licenses across plumbing, HVAC, residential, and commercial categories. Donley A/C & Plumbing holds five ROC licenses covering parallel coverage.
Phoenix climate adds operating pressures that coastal markets do not face. Summer peak temperatures run 110°F+ from June through September. The Salt River Project and Central Arizona Project source-water blend produces moderate-to-high mineral content across the Valley municipal distribution. Monsoon flash-flood exposure runs heavy from July through September. Citrus-tree root intrusion is common across postwar Phoenix landscapes. Slab foundations across postwar tract construction produce slab-leak failures at high rates.
Phoenix housing reflects roughly 75 years of postwar tract construction. The 1950s built out Sun City retirement-community development. The 1960s-1970s drove Maryvale and West Valley expansion. The 1980s-1990s pushed East Valley tract development across Mesa and Tempe. The 2000s saw outer-suburban master-planned-community waves through Anthem, Verrado, Estrella, and Queen Creek. The contemporary cycle is urban renovation across central Phoenix and Scottsdale.
The four firms profiled cover four positions on the Phoenix market arc. Parker & Sons (1974 founding, 52 years, “Grandpa Parker” origin, Trust Certified plus 14-year Ranking Arizona consumer-recognition record) holds a five-ROC license stack #152654 through #300696 across a Phoenix-plus-Tucson dual-metro footprint. Donley A/C & Plumbing (1976 founding by Jim Donley, son Mike Donley as current President, BBB Accredited since founding) holds a five-ROC license stack #053957 through #265197 across 22 Valley communities with 50+ employees and 120+ hours annual continuing training. Robins Plumbing (2004 founding, Stephanie Robins as President and Owner, women-led family operation, Phoenix Magazine 2025 Best of the Valley recognition, ROC License #203677-K77) covers three Valley regions with separate West Valley, Central Valley, and East Valley phone lines. Lawson Family Plumbing (2011 founding by Jeff Lawson, Arizona Plumbing License #237871) holds slab-leak specialty addressing the Phoenix postwar slab-foundation building stock across a 30+ community footprint extending into Tucson and Pinal County.
Verification paths run through roc.az.gov, the Arizona ROC physical office at 1700 West Washington Street Suite 105 Phoenix AZ 85007, BBB Phoenix listings, the PHCC of Arizona directory, the Electric League of Arizona membership directory, and the Arizona Heat Pump Council. 1950s Sun City supply-line repipes tilt toward Parker & Sons” five-ROC license depth. Multi-decade BBB-track service work fits Donley’s continuous record since 1976. Women-led service work fits Robins. East Valley slab-leak repair fits Lawson Family Plumbing.
Selection Methodology
Selection follows four criteria. First, continuous family ownership or founder-operator continuity outside the national rollup pattern. Second, verifiable AZ ROC C-37 or CR-37 Plumbing license cross-checked via the Arizona Registrar of Contractors (ROC) public lookup. Third, BBB Accreditation or equivalent third-party rating. Fourth, minimum 10-year continuous operating tenure with documented Phoenix, AZ service coverage. Firms acquired by national franchise networks (Authority Brands’ Benjamin Franklin Plumbing, Neighborly’s Mr. Rooter, Service Experts, Roto-Rooter, Wrench Group, Redwood Services, Master Trades Group, ARS) are excluded.
Frequently Asked Questions
How do I verify a Phoenix, AZ plumber’s license?
Use the Arizona Registrar of Contractors (ROC) public licensee database at roc.az.gov. Search by license number or business name. Confirm active status, classification, bonding, and insurance before authorizing work.
What credentials should a Phoenix, AZ plumber hold?
At minimum: AZ ROC C-37 or CR-37 Plumbing credential plus general liability insurance and workers’ compensation coverage. Specialty work (gas line, backflow prevention, fire sprinkler, sewer lateral) requires additional credential layers.
How can I tell if a Phoenix, AZ plumber is locally owned versus a national rollup?
Check ownership disclosures and acquisition history. National franchise brands typically operate under parent-company branding. Search the firm name plus “acquired” or “parent company” to surface ownership structure. The four firms in this directory all run as independent locally-owned operators.
When should I call an emergency plumber in Phoenix?
Burst pipes, sewer backups, gas leaks, no-water events, and water heater failures justify after-hours dispatch. Each firm in this directory offers either 24/7 emergency service or structured after-hours response.
Editorial Note
Compiled by the editorial team. Firm details cross-verified through state license databases, BBB business profiles, and firm-published websites where available. License numbers should be re-verified through the Arizona Registrar of Contractors (ROC) public lookup before authorizing work. Information current as of the date below; firm details may change without notice. Last updated: 2026-05-10.